Role of Information Communication Technology in Businesses and Management

How IT can help your organization become more productive, raise performance, save money, improve the customer experience, streamline communications, and improve managerial decision-making is how IT plays a role in business. It also assists businesses in expanding abroad and providing employees with access to company information wherever and whenever they need it.

Quick and Effective Communication

Communication via platforms such as conference software, email, video chat, company intranets, and the internet, in general, is a major application of technology in business. Businesses may easily arrange virtual meetings with employees and clients all over the world without having to spend time and money on travel thanks to technology. Employees may access and exchange information and cooperate on their job regardless of their location, and they can even work remotely to save money for the organization. Companies can also use venues like social media to better handle client issues.

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Implementation Perspective: ICT Enabled ‘Smart City’ in Developing Countries

‘Smart City’ is one of the most popular jargon of the current time. The political parties have mentioned smart city development in their manifesto to influence the voters. A smart city is defined in a variety of ways in various resources but all of them converge to the same gist ultimately: the smart city integrates ICT(Information and Communication Technology) with various physical devices (sensors, receivers, CCTV cameras) that are connected to the network to optimize the efficiency of city operations and services (through a centralized command center) as well as to connect the citizens (through services). A smart city should have well-managed and ICT-enabled traffic and transportation systems, power plants, water supply networks, waste management, law enforcement, information systems, schools, libraries, hospitals, and other community services. Smart City provides its citizens with a clean and sustainable environment, hassle-free services, and hence a decent quality of life.

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